PRIVACY POLICY

Fast N Cash
Website: www.fastncash.in
Last updated: 12 October 2026

Fast N Cash (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use and protect your personal information when you visit www.fastncash.in, contact us, or sell your gold to us.

1. WHO WE ARE

Fast N Cash buys gold jewellery, coins, bars and scrap gold, and offers pledged gold takeover services. We are located at Shilpeswari City Complex, Karamana, Thiruvananthapuram 695002, Kerala.

1. INFORMATION WE COLLECT

• Contact details you share when you call, message or enquire, such as your name, mobile number and location.
• Identity documents required by law when you sell gold, such as a government-issued ID, PAN, photograph and signature.
• Transaction details, such as gold weight, purity, sale value, bank account details for payment, and pledged loan details for takeover.
• Website usage data, such as IP address, browser type and pages visited, collected through cookies and analytics tools.

We never ask for your OTP, PIN, CVV or banking passwords.

1. HOW WE USE YOUR INFORMATION

We use your information to:

• respond to enquiries and share gold rates;
• verify your identity and ownership of the gold;
• value your gold, complete the purchase and make payment;
• release pledged gold from your bank or NBFC;
• comply with legal and tax requirements;
• prevent fraud and keep our branch secure;
• improve our website and services; and
• send you updates and offers, only with your consent.

1. SHARING YOUR INFORMATION

We do not sell or rent your personal information. We share it only with:

• trusted service providers who help us run our business (such as hosting, messaging and payment services), under confidentiality obligations;
• your bank or NBFC, when releasing pledged gold; and
• government or law enforcement authorities, when required by law.

1. COOKIES

Our website uses cookies and tools such as Google Analytics, Google Tag Manager and social media pixels to understand how visitors use the site and to measure our ads. You can block or delete cookies in your browser settings, though some parts of the site may not work properly.

1. DATA RETENTION

We keep your information only as long as needed for the purposes above, or as required by law. Records of gold purchases and identity verification are kept for the period required under applicable laws. After that, we securely delete or anonymise them.

1. DATA SECURITY

We take reasonable steps to protect your information, including secure website connections (SSL), restricted staff access and secure storage of documents. No system is completely secure, but we work to protect your data and will act promptly if a breach occurs.

1. YOUR RIGHTS

You may ask to access, correct or delete your personal information, or withdraw consent for marketing messages, at any time. Some records must be kept by law and cannot be deleted until the legal period ends. To make a request, contact us using the details below.

1. BEWARE OF FRAUD

Fast N Cash will never ask for an OTP, PIN, password or any advance fee to buy your gold. If you receive a suspicious call or message using our name, do not share any details. Report it to us, or to the Cyber Crime Helpline at 1930.

1. AGE REQUIREMENT

Our services are only for persons aged 18 and above. We do not knowingly collect information from minors.

1. THIRD-PARTY LINKS

Our website may link to other websites and social media pages. We are not responsible for their privacy practices.

1. CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on this page, with the updated date shown above.

1. CONTACT US

For any questions, requests or complaints about this policy, contact our Grievance Officer:

Fast N Cash
Shilpeswari City Complex, Karamana, Thiruvananthapuram 695002, Kerala
Phone: +91 83530 40404
Email: support@fastncash.in

This policy is governed by the laws of India. Disputes are subject to the courts at Thiruvananthapuram.